Gaming is for fun, not stress. Use gj99's Responsible Gaming features and tools to keep yourself and your family safe.
At gj99, we believe online gaming should be a source of entertainment — not financial stress or anxiety. Responsible gaming means enjoying the experience with a clear plan, within your limits, and always in control.
Online gaming is growing in popularity across Bangladesh. But many players find themselves unable to accept losses and keep playing in hopes of a win — and that's where the problem begins. gj99 wants every member to play with awareness and responsibility.
Responsible gaming is not only about the individual — it affects the whole family. When a player stays within their limits, the benefits extend to those around them. gj99 takes this seriously and provides a range of tools and support services to help members play responsibly.
Keep in mind: Gaming is entertainment. It should never be seen as a source of income. Never bet more than your budget allows.
It is not always easy to recognize when gaming habits are becoming a problem. Watch out for the following signs.
If you notice even one of the signs above, contact the gj99 support team. We are here to help, without judgment.
Gj99 offers several limit-setting tools under its Responsible Gaming feature. Use them to stay in control of your own play.
| Limit Type | Description | Effective from |
|---|---|---|
| Daily Deposit Limit | Set a maximum daily deposit limit for yourself | Instant |
| Weekly Budget Limit | The maximum total amount in BDT you allow yourself to spend per week | Within 24 hours |
| Monthly Spending Limit | Set a total monthly spending limit | Within 24 hours |
| Session Time Limit | Set a limit on how long you play in a single session | Instant |
| Loss Limit | Your session will automatically stop once you have lost a set amount | Instant |
| Reality Check | You will be reminded at regular intervals of how long you have been playing | Instant |
Lowering a limit takes effect immediately. However, increasing a limit requires a waiting period of 24 to 72 hours — this is intentional, to prevent impulsive decisions.
If you feel your gaming is getting out of control, use gj99's self-exclusion feature. It's a powerful step that can keep you away from gj99 for a short period or long term.
Temporarily close your account for 24 hours, 7 days, or 30 days.
Take a complete break from gaming for six months.
Take a full year off for lasting, long-term change.
You can also request a permanent account closure at any time.
During self-exclusion, gj99 will not send you any promotional emails or notifications. We respect your decision.
Gj99 offers simple but effective tips to help you build healthy gaming habits. Follow them and gaming will always stay enjoyable.
At gj99, Responsible Gaming is not just a policy — it is part of our culture. The well-being of every member is our top priority.
Gj99 strictly prohibits anyone under 18 from accessing the platform. We have put in place a number of measures to protect minors.
If you believe a minor you know is using gj99, please notify our support team immediately.
Email Support
Live Chat
Available 24 hours a day, 7 days a week
Response Time
Usually within 1 hour
If you answered "Yes" to any of these questions, please reach out to our support team.
Every tool we offer is built with your protection in mind
Set your own daily, weekly, and monthly deposit and loss limits. Your budget, your control.
Track how long you have been playing. After a set period, you will receive an automatic reminder so you can take a break.
Close your account at any time for a short break or an extended period — it's entirely in your hands.
A strict age verification process ensures no one under 18 can access the platform.
Our support team is always here for you, whatever the issue. Get in touch via live chat or email.
Review your play history, spending, and time. Stay informed, stay healthy.
Complete your responsible gaming setup in just a few minutes
Log in to your gj99 account and click the profile icon in the top-right corner.
Go to the "Account Settings" menu and look for the "Responsible Gaming" section.
Deposit limit, session time, loss limit — set whichever you need.
Enter an amount or time based on your budget and confirm.
Once your limit is set, a confirmation will be sent to your email.
Once a month, review your limits and gaming history — and adjust them if needed.
Join gj99 and use our Responsible Gaming tools to enjoy a safe and fun gaming experience. Your protection is our priority.